Travel Expert Lorraine Simpson
Multi Award winning Travel Expert, Lorraine Simpson and the Concierge Travel Group Experts pride themselves on their ability to plan and execute a project with precision and finesse, crafting exciting and innovative experiences, tackling logistics and ensuring support from the moment an idea germinates to the final farewell..
How I started..
13 years ago ..... I was a recently widowed mum of 4 kids, desperately trying to keep us all going both emotionally & physically and of course financially.
My husband had finally, after years of suffering , succumbed to his illness and was at peace. In his wake however he left me in a very difficult situation. I had four children, the youngest was under two. We had no life insurance as you think when you are young that you are invincible, we had no more savings due to years of no work due to his illness and on top of that I was in a foreign country- Im British... It was really a mess.
I decided that with what little money I had left I would take a huge gamble and buy myself a home based travel franchise.
I did this and expected great things to just appear. I expected to buy the franchise and start earning money right away.Oh how wrong was I.
In those days, 2005, there was very limited training, no niche training, just a week learning mostly about the systems and old fashioned technology which I have never used since.
OH BOY had I made a mistake?????
I had set myself up an "executive office" with a second hand desk in my dusty, cobweb infested unfinished basement at the bottom of rickety wooden stairs.
As an immigrant to Canada I never knew real cold till I lived there... So now I’m freezing my bits off, wearing several layers on top of my onesie and fuzzy slippers trying not to put the heating on too high as at the time as those bills were chasing me down!!!
I had to put a baby gate at the top of the stars so my two youngest didn't tumble down on top of me...
Still young my children very attention seeking so their best way to communicate that they wanted attention was to launch toys and food one at me while I was on the phone typically , from behind the gate. Many times I would be on the phone trying to sell my services and gesturing wildly for them to be quiet.
I'm sure you can picture it... Im tearing my hair out and fighting an uphill battle.
The final straw came when Oscar , the four year old threw a ketchup covered chicken nugget at me which landed right on my forehead before positioning itself perfectly centrally on my very important paperwork for my corporate group I had been working on.
“That was the final straw... and i knew I needed to take my business out of the basement”
My background was in Marketing. I had been a brand specialist in Hong Kong and had extensive training in Sales and Marketing.
I knew that I had to specialize in some way. The question was “what would that be?”
I believed in myself...
Yes I was hurting but I still had to live so I had to put one foot in front of the other and not just survive but THRIVE!
I often live by another of Sir Richards quotes which is
"if you are offered a great opportunity and you feel like you cant do it, say yes then learn how to do it later! ".
I knew I had a passion for travel so I aligned myself with tourism professionals from all over the world and knuckled down for what has become the most exciting roller coaster ride ever.
It has not been easy for a minute but I wouldn't change it for the world. With the ups come downs but there is no failure, just lessons we learn along the way to improve what we know.
Nicknamed the “Google of Travel” by my clients, I was rewarded for my efforts in November last year winning the most prestigious travel award The Magellan Gold. This was awarded for the Wine Group Projects that I work on with wineries and wine and food lovers creating unique Wine theme travel experiences.
Lorraine has written many articles for dozens of publications about luxury hotels, cruises, airlines, spas, as well as the latest, greatest trends in luxury travel.
Taking her skill set and knowledge of luxury travel to the next level, Lorraine now spends the bulk of her time curating and planning trips for a small portfolio of exclusive clientele
Now I am very privileged to have some of the best customers in my portfolio that includes a mix of celebrities and private individuals who rely on my expertise and inspiration to create unique travel experiences worthy of a travel connoisseur’s bucket list. They even trust me to book their travel as if it was my own.
I also teach individuals with a thick enough skin who want to harness their passion for travel and learn how to make money at it!
My Masterminds Of Travel Courses take people to far away exotic lands where we combine an experience with learning.
I get to share my experience on many stages all over the world and love to inspire others to be successful. We can be much more successful if we share our ideas and create a culture of collaboration rather than competition. Those who collaborate and help each other grow bigger and stronger together. I love to speak at conferences for women in business and travel industry events.
I was lucky in what I now call my first life as I was able to travel all over the world and stay in many of the most luxurious hotels. I was a chef and cooked for famous people including Sarah Duchess of York and Mike Ashley who is the owner of Newcastle United Football club in UK.
My latest foray into the Culinary Travel Trend has been born out of her love of both great food and of course travel.
Recent travels have taken me to China, Italy, Portugal, Spain, Greece, Croatia, Tahiti, France, London, Thailand, Australia, New Zealand, and Hong Kong, with a never-ending Bucket List inclusive of visits to anywhere I haven't yet been.
Read more of Lorraine's Unique story coming soon.
Now with a dedicated team of professionals in my tribe we enjoy the journey together. We are travellers at heart and we love to work with our clients on unique travel itineraries as well as luxurious group travel for any reason.
In addition to our expertise in providing the finest personal travel and vacation experiences, we have planned group and incentive travel for Fortune 500 companies in UK, Hong Kong and Canada. We pride ourselves in providing exceptional group travel adventures that will exceed your wildest expectations.
Incentive Travel Specialists
Incentive groups are such wonderful, exciting events and our professionally trained experts in this ﬁeld will manage the experience perfectly from start to finish.
We understand that planning a unique incentive is important to create a coveted experience to strive towards. We are sure that with our expert knowledge, extensive experience and unparalleled industry contacts, we can execute a trip that will be truly unique and exciting.
Concierge Travel Experts are supported by lightning fast technology that draws on our vast portfolio of accommodation, travel services and experiences to create relevant MICE solutions.
Competitive quotations and tailor-made proposals give you all you need to maximize your success.
Tried and tested, efficient workflows mean we spend less time dealing with internal process and more time supporting you.
Our knowledge combined with decades of company heritage in Asia, Europe and North America and dedicated experts who understand the nuances of different cultures gives us an unrivalled and deep understanding that ensures sophisticated MICE travellers feel at home with us, no matter where we take them.
Concierge Travel Experts design products and services to match your distinct strategy. We pick the ideas, products and services to give your programmes that sought after advantage.
Our destination insiders cultivate close and long standing partnerships in destination, sharing knowledge and experiences across our global network to deliver excellence for our clients.
We watch the latest trends to spot new and attractive destinations, venues, services and activities and get you the best deals on a batch of intriguing alternatives.